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Order / Shipping:
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What you need to know before you order?
All prices are quoted in US dollars, and are for: One 14 ” strand of: temporarily
strung gemstone beads, one 35” strand of gemstone chips and one
7” strand of briolette
SIZE, COLOR AND CLARITY DIFFER, DUE TO NATURAL COMPOSITION OF THE STONE. COLOR ENHANCING
IS A NORMAL PROCEDURE IN SOME STONES, THROUH HEATING AND OTHER MAN MADE PROCESS.
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How to Order:
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Simply use the shopping cart feature offered in the web site. Press on the “Add
Simply use the shopping cart feature offered in the web site. Press on the “Add
To Query”, button and fill in the quantities required against the item, and press
on the “Update Qty”. You may then continue shoppingwith Add More Items / or simply
Submit Enquiry for check out. Whenever you go to: “Submit Enquiry”. You will get
a list of all your items, with the total. There is freight charge is not included.
This applies to all orders and it will be sent to you by email. Please make sure
to put your email address, in the box provided, along with shipping address / telephone
number. As orders without this information will not be processed, Shipping details
are required for first time buyers.
These features will be available to you in the Submit Enquiry, page.
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Order Confirmation:
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The order form will be sent us and you will get confirmation of the same within
24 hours.
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Merchandise Processing Fee:
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There is a merchandise processing fee charged on each order.
Merchandise processing fee do not include any fees (custom duty) charged by the
customer's country. It is the responsibility of the customer to pay any and all
customs fees.
For retail orders, our merchandise processing fee schedule is as follows:
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Order Amount ( US $ )
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Merchandise Fee (US $)
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1 To 100
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35
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101 To Above
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25
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Shipping:
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Shipping is done via transport like EMS, FedEx and UPS
on a customer choice for retail orders but all other charges like shipping, insurance,
C&F etc. are payable by the customer. We charge you as-per-actual
for these expenses if you demand shipping via FedEx and UPS.
for wholesale orders, the shipping charges are calculated on basis of city of delivery,
total weight of the goods and type of shipping company. When you place the wholesale
order, we shall calculate the exact shipping expense and let you know by email.
International shipping charges do not include any fees (custom duty) charged by
the customer's country. It is the responsibility of the customer to pay any and
all customs fees. All orders will be processed depending on the quantity, once the
payment is received. If you need some tentative date, you can always write to us
for the same. If you need shipping insurance or have any other question, please
contact us. All merchandise is shipped from our warehouse in Jaipur, India.
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Transport Cycle:
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Under normal circumstances, DEREWALA INTERNATIONAL JEWELLERS proudly promise that
shipping worldwide with all the fair transport only need 4 to 6 business days. Encountered
festivals, vacation or force major, the transportation terms may be prolonged a
little.
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Package & Security:
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We have professional staffs to pack, and the merchandises are delivered in special
containers provided by all the transportation. Furthermore, we put some plastic
bubbles into the parcel to keep jewelry steady, waterproof and crushproof. You can
track the shipping via the transport company’s web.
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